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Recommendations

“When our SAP vendor’s PM resigned from the company, Mr. Palmer was proposed as a replacement. His many years’ experience in managing SAP implementations was immediately evident and his ability to present options and alternative solutions was greatly appreciated."

Denis Chretien
The Churchill Corporation
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“In my role as Vice President – Professional Services, Mr Gary Palmer reported to me during a six month engagement as a Delivery Executive on a strategic and challenging project for our organization. The position required direction and leadership at an executive level and Gary demonstrated his depth of skills and experience in navigating through numerous political and technical challenges that came our way during his assignment."

Mark Hawksley
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Program/Project Management
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Palmer Consulting offers its clients extensive successful experience in Program or Project Management for large and medium sized IT implementations, upgrades or roll-outs.

Palmer Consulting has provided services on global and national SAP projects as the Program Director, Project Manager and/or Quality Assurance Manager.  Each project included the complete suite of functionality.

Being responsible for the project's success including budget, on time performance and delivery quality, Palmer Consulting clearly understands the business requirements for IT projects.

Whether your needs are project leadership or a full implementation team Palmer Consulting can supply highly experienced, talented and driven professionals.

Selected Accomplishments

  • SAP - Master Data clean-up, Asset Management, Capital Project Management, Manufacturing & Supply Chain
  • Successful SAP Global & National implementations of Manufacturing, Consumer Products Retail, Back office,  ERP systems including up to $200MM (USD) P&L responsibility
  • Managed up to 20 Project managers with up to 130 professional resources 
  • Delivered ALL functions on schedule and on budget
  • Developed and initiated Program Management Office operations in major client operations
  • Developed & implemented performance measurement & benchmarking tools for operations and programs
  • Experience includes functional implementations of SAP 3.X to 4.6C to ECC5; Full Core; BW; Retail; Manufacturing; Plant Maintenance; Security; Master Data; GRC; Centre of Excellence (Sustainability); CRM; Knowledge Management; Risk Management; Functional Enhancements with both on-shore & off-shore development; etc.
  • Experience also includes technical implementations of Java; Web interfaces; ABAP; Mobile; Cloud; Technical upgrades; Technical Roll-outs, Enhancements, Technical Change overs; etc.

Industry Experience

  • Oil & Gas
  • Construction
  • Public Procurement
  • Distribution
  • Retail
  • Mining
  • Utilities
  • Manufacturing

Proficiency

  • Leadership
  • Managing Complex Programs
  • Program Management
  • ERP
  • Business Optimization
  • Program Quality Management
  • Risk Management
  • Program Methodologies

Expertise

  • Managing Complex Projects
  • Process Development & Optimization
  • Vendor Management
  • Deliverable Management
  • Strategic Planning
  • On-shore / Off-shore Management
  • Technical Management
  • Customer Expectation Management
  • Project Planning 
  • Senior Stakeholder Reporting
  • Project/Program Tracking
  • Program Cost Management
  • Blueprinting 
  • Cutover Management
  • Centre of Excellence Development
  • Risk/Quality Assessments

International Experience

  • North America 
  • Europe 
  • Russia
  • South America  
  • Asia
  • Japan 

Project/Program Management Experience

Lead and supported large complex national and multi-national ERP implementations.

  • Alcan Composites - 38+ county's, 150 Manufacturing plants
  • Bata - 100 county's, 10 manufacturing plants, 1000+ retail sites
  • OfficeMax - 1000+ retail sites; 4 distribution centres
  • Sobeys - 230 retail locations (East Cost) 5 distribution centres
  • CREO - 6 county's, 6 manufacturing plants, Head Office
  • Bombardier Transportation - Rail - 36 County’s - Berlin Head Office

Budgets of $200mm with up to 130 consultants

Risk Management & Quality Management Evaluations

  • Created Project Risk and Maturity Assessment – SAP Global Off-shore Developments
  • LAZA Retail - Brazil
  • Alcan Composites & Packaging- Mexico, Switzerland, Italy, France 
  • PepsiCo International - USA
  • International Paper - USA
  • Bombardier Recreational; SaskTel; Petro-Canada; Pratt & Whitney; - Canada
  • SAP Russia (Moscow)
Mentorship to Project Managers and Program Managers

 

 
Program Management

PROGRAM/PROJECT
MANAGEMENT

  • Proven On-time & On-Schedule
  • International or North American Programs
  • Large or Small IT Projects
  • Innovative Techniques - Proven Principles
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Consulting

CONSULTING

  • Operations Productivity & Measurement
  • Management Organization & Effectiveness
  • Training & Education 
  • Manufacturing, Procurement & Contracting
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Supply Chain

SUPPLY CHAIN

  • Increase Inventory Turns and Accuracy
  • Enhance Customer Service & Investment
  • Boost Purchasing Buying Power
  • Streamline Your Logistics Network
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Professional Development

PROFESSIONAL
DEVELOPMENT

  • Executive Development
  • Operational Education
  • Leadership & Team Building
  • Specific and Centered Programs
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